Sometimes things don’t fit, sometimes you don’t like them and just sometimes they’re defective. No stress, we’ve got you covered. We have a three core rules with our return policy that must be met for your return to be accepted.
What are the rules of the return policy?
All products being returned that are not defective, must be in saleable condition. That means the item must be unused, unworn, not have been ridden in and still have all the packaging, labels and tags. We’re talking cellophane, paper and every single tag still in place as it came to you.
You have to let us know within 45 days of receiving the item.
When you return it to us, don’t use the packaging as a shipping box. We can’t resell a products that has a shipping label taped to the box and then been thrown the around the back of a Hermes van. If we can’t resell it, we can’t refund you.
What items are non-refundable?
Are there any charges for returning items?
How do I return my item?
How soon will I get my refund?